Conditions of Sale
1. All goods unless specifically noted, are sold ex-store and transported at the buyers risk and expense.
2. It is the responsibility of the buyers to ensure that sufficient goods are purchased to complete their job. Tile Factory Wholesale Pty Ltd can not guarantee future supply of any product.
3. No guarantees are made by Tile Factory Wholesale Pty Ltd their employees or associates, expressed or implied as to the quality or performance of any product supplied by Tile Factory Wholesale Pty Ltd.
4. It is the responsibility of the buyer to check all goods on receipt, in all respects - no claims will be
investigated by the Tile Factory Wholesale Pty Ltd for shortages, batch variations, product quality of
performance after 48 hours of delivery, or if product has been fixed.
5. No claims whatsoever will be accepted with regard to batch variation, crazing or any other inherent
characteristic of kiln fired products.
6. All stone products are sold on the understanding that is a natural product and therefore sold with no
guarantee whatsoever.
7. Tile Factory Wholesale Pty Ltd is not liable for any expense or injury arising from the use of any product supplied thereby.
8. No product will be accepted for credit or exchange without prior authorisation. Please phone to place a request for a Goods Returned Authority Number (GRA). The purchasers copy of the invoice must be accompanied with the goods to be returned and must be in unopened cartons and of current shade and colour and in more than 5m2 lots. Product must be returned within 30 days of the date of purchase. 25% of the total Invoice Value will be deducted for handling. All freight and charges to be at the purchasers expense.
9. No credit will be allowed for product that was ordered for clients, sold at wholesale prices, sale prices, discounted, run of kiln and second quality.
10. Tile Factory Wholesale Pty Ltd reserves the right to refuse to accept any product for credit.
11. Credit facilities will be considered for approval after the applicants have signed the appropriate
application for credit facilities form together with directors guarantee thereon.
12. Credit facilities are extended to approved customers, all accounts must be paid within 30 days. A 0.5% weekly interest charge will apply on all overdue amounts and the Tile Factory Wholesale Pty Ltd reserve the right to withdraw credit facilities until account is settled in full.
13. The approved customer shall notify Tile Factory Wholesale Pty Ltd of change of address, change of company status, pending legal action by another creditor, or any other information relevant to our
association.
14. The Customer acknowledges that the title in all goods ordered, delivered or agreed to be sold remains with the Tile Factory Wholesale Pty Ltd and shall not pass until payment in full of the purchase price of such goods (including freight, handling and all other charges levied) is made by the Customer. The risk in the goods nonetheless passes to the Customer on delivery. The relationship between the Tile Factory Wholesale Pty Ltd and the Customer is fiduciary and the Customer holds the goods as bailee for the Tile Factory Wholesale Pty Ltd. The Customer acknowledges that the Customer must store the goods separately. The Customer acknowledges that the Customer must not dispose of the goods until they are paid for and if the goods are disposed of before they are paid for, the money resulting from the sale must be identified and placed into a separate account until the goods are paid for. The Customer authorises the Tile Factory Wholesale Pty Ltd or its servant or agent to enter upon the Customer’s premises to recover its goods without being liable for trespass for such action.
15. Tile Factory Wholesale Pty Ltd may alter the terms and conditions at anytime by giving written notice.
16. These terms and conditions shall be governed in accordance with the laws of the State of Queensland.
17. Plans take offs are estimated only and no responsibility is taken.
18. Goods will only be held for a period of 1 month without a charge being imposed upon the purchaser.
If you wish to download a copy of the Terms and Conditions of Sale please click on the link below.
Terms and Conditions of Sale (Download Size 961Kb)
